If you receive disability supports at home, you may be wondering:
Can I use more than one Support at Home provider?
This is a common and important question for NDIS participants and their families-especially when different supports are involved. Understanding how provider choice works under the National Disability Insurance Scheme (NDIS) can help you make informed decisions that suit your needs and lifestyle.
Understanding Support at Home Under the NDIS
Under the NDIS, supports are designed to help participants live as independently as possible and work towards their personal goals. These supports may include personal care, daily living assistance, community participation, therapy, and other capacity-building services.
A provider is an individual or organisation that delivers these funded supports. Depending on how your NDIS plan is managed, you may have flexibility in choosing who delivers each support.
Can You Use More Than One Provider?
In many cases, yes.
One of the core principles of the NDIS is choice and control. This means participants can often choose more than one provider to deliver different supports in their plan, as long as:
- The supports are funded in your NDIS plan
- The providers meet NDIS requirements
- Your funding type allows it
For example, you might choose:
- One provider for personal care
- Another for therapy or allied health
- A different provider for community participation
This flexibility allows you to work with providers who best meet your needs.
When Funding Type Matters
Your ability to use multiple providers depends on how your NDIS plan is managed:
- Self-managed or plan-managed plans:
You generally have more flexibility and can use both registered and unregistered providers. - NDIA-managed plans:
You must use registered NDIS providers, but you can still engage multiple providers as long as they are registered and approved to deliver the supports in your plan.
If you’re unsure how your plan is managed, a support coordinator or plan manager can help clarify your options.
Why Some People Prefer One Main Provider
While multiple providers are allowed, some participants prefer working with one main provider for simplicity. Having a single provider can:
- Reduce communication issues
- Make scheduling easier
- Improve coordination of supports
- Provide consistency in care
This approach can be helpful for people with complex needs or those who want less administrative responsibility.
Getting Help to Manage Providers
If your plan includes support coordination, a support coordinator can help you:
- Understand your plan
- Find suitable providers
- Coordinate multiple services
- Ensure supports work well together
This can be especially useful if you choose to work with more than one provider.
Final Thoughts
The NDIS is designed to give you flexibility, choice, and control over your supports. Whether you choose one provider or several, the most important thing is that your supports align with your goals, needs, and independence.
If you’re unsure what option is right for you, speaking with your support coordinator or plan manager can help you make the best decision.
📞 Let’s Stay Connected
Looking for guidance or personalised disability support?
📧 info@sdhwa.com.au
📞 (08) 9468 5550
🌐 www.sdhwa.com.au
